Make Work Work Better

S1 E5 Dana Oaks Interview - Building Trust with Employees and Patients

Summary
 
Dana Oaks, a former hospital executive, shares insights on making work better in the healthcare industry. He emphasizes the importance of caring for employees and showing them that they are valued. Dana believes that a leader's role is to curate, uplift, and maintain a culture of excellence. He shares examples of how he personally connected with employees and patients to build trust and create a positive work environment. Dana also discusses the challenges of being a CEO in the healthcare industry, including dealing with regulations and unexpected issues. He advises future executives to understand the sacred privilege of working in healthcare and to prioritize taking care of people.
 
Takeaways
Caring for employees and showing them that they are valued is crucial for creating a positive work environment.
Leaders should curate, uplift, and maintain a culture of excellence.
Building trust with employees and patients is essential for effective leadership.
Dealing with regulations and unexpected issues is a challenge for healthcare executives.
Working in healthcare is a sacred privilege that requires prioritizing the care of people.
Sound Bites
"Caring needs to be visible to the employees and team members."
"Building trust with employees and patients is crucial."
"Difficult tasks become easier with practice and finding your own style."
Chapters
 
00:00 Introduction and Career Journey
04:54 Lessons on Making Work Better
08:42 Counterculture Moves and Building Trust
18:06 Turning Liability into Asset and Lessons Learned
25:41 Dealing with Challenges as a CEO
33:16 The Sacred Privilege of Working in Healthcare
 
Keywords
 
healthcare, leadership, employee care, patient care, trust, culture of excellence, challenges, regulations, Dana Oaks, Scribematic
 
#healthcare #leadership #employeecare #patientcare #trust #cultureofexcellence #challenges #regulations #DanaOaks #Scribematic

S1 E4 Mini Workshop - Sitting in Silence

Summary
 
In this episode, Dr. Marc Reynolds discusses the value of sitting in silence and provides practical tips on how to apply it. He highlights two situations where sitting in silence is crucial: during one-on-one conversations and before meetings or presentations. Dr. Reynolds emphasizes the importance of listening, planning questions, and giving others the opportunity to think and respond authentically. He also explains how sitting in silence can create a space for open communication and better decision-making. The episode concludes with actionable steps to incorporate silence into daily routines.
 
Takeaways
Sitting in silence allows for better communication and understanding in one-on-one conversations.
Taking time to listen and plan questions leads to more effective communication.
Silence gives others the opportunity to speak and be heard, fostering a more open and authentic dialogue.
Sitting in silence before meetings or presentations helps calm the mind and improve decision-making.
Incorporating silence into daily routines can lead to better self-control and influential leadership.
Titles
The Value of Sitting in Silence
Creating Space for Open Communication
Sound Bites
"If you talk to any expert interviewer, they will tell you the most powerful tool is silence."
"A common trend I see when I'm working with executives is that they never stop. They're always going."
"Executives should be in control, but the primary way that they need to be in control isn't of other people. It's in control of themselves."
Chapters
 
00:00 Introduction
02:02 Sitting in Silence in One-on-One Conversations
03:28 Creating Space for Open Communication
04:25 Sitting in Silence for Better Decision-Making
05:22 Incorporating Silence into Daily Routines
07:19 Conclusion
 
Keywords
 
sitting in silence, communication, listening, decision-making, meetings, interviews, self-control
 
#sittinginsilence #communication #listening #decision-making #meetings #interviews #self-control #FYVConsulting #DrMarcReynolds #Consulting #Coaching #ExecutiveCoach

S1 E3 Mini Workshop - Your Ego Isn't Your Amigo

Summary
 
In this post-interview episode, Dr. Marc Reynolds discusses the importance of managing ego in personal and professional relationships. He provides practical tips for recognizing and balancing ego, as well as strategies for checking and managing ego in the workplace. The episode emphasizes the impact of ego on communication, relationships, conflict resolution, leadership, and personal growth.
 
Chapters
 
00:00  Managing Ego in Personal and Professional Relationships
03:25  Recognizing and Balancing Ego
07:41   Strategies for Checking and Managing Ego
 
Takeaways
Managing ego is crucial for improved communication, healthier relationships, conflict resolution, effective leadership, and personal growth.
Recognizing ego in oneself involves identifying signs such as defensiveness, inflexibility, seeking validation, blaming others, and a constant need for control.
Balancing self-confidence and humility in a professional setting involves acknowledging strengths and limitations, practicing active listening, seeking feedback, showing empathy, and continuously learning and growing.
#egomanagement #personalgrowth #communication #conflict resolution #leadership #workplacerelationships #MakeWorkWorkBetter #Dr.MarcReynolds #FYVConsulting

S1 E2 Interview With Lauren Crampsie - There is no such thing as an executive

Summary
 
Lauren Crampsie shares her career journey, insights on making work work better, and practical leadership advice. She emphasizes the importance of understanding ego, embracing silence, and being authentic. She challenges the notion of top performers and highlights the significance of addressing the 'rotten fruit' in a team. Lauren also advocates for the value of offending and the need for genuine communication.
 
Chapters
 
00:00  Lauren's Career Journey and Leadership Insights
04:48  Challenging the Notion of Top Performers and Team Dynamics
06:35  Life-proofing your self-value  
11:30   Take time to understand how your past influences you
12:20   The importance of understanding ego
15:08   "I don't like words like Executive."
16:05   "Treat everyone like they are the CEO"
17:00     Embrace silence
19:18    Importance of prioritizing and fostering genuine relationships
22:53    Detox your brain
24:14.    Highlights the significance of addressing the 'rotten fruit' in a team.
29:36    "Never, ever, ever be afraid to offend someone."
 
Takeaways
Understanding ego and its impact on leadership and personal growth
Embracing silence as a tool for self-reflection and clarity
Giving extra attention to the 'rotten fruit' in a team to improve dynamics and performance
Advocating for genuine communication and the value of offending during early career in leadership
Challenging the notion of focusing on top performers and emphasizing the importance of the entire team
Sound Bites
"Your ego is not your amigo."
"I don't like words like Executive."
"Treat everyone like they are the CEO"
#careerjourney #leadership #ego #silence #authenticity #teamdynamics #offending #communication #servantleadership #CEO #President #Journaling #LaurenCrampsie #MakeWorkWorkBetter #FYVConsulting

S1 E1 Welcome to the Make Work Work Better Podcast

Summary:
 
     The Make Work Work Better podcast, hosted by Dr. Marc Reynolds, aims to provide a platform for executives and leaders to share the lessons they have learned about making work work better for themselves and their teams. The podcast includes interviews and mini-workshops, offering specific tips and practical applications related to the interviews.
 
     Dr. Reynolds shares his career pivot from opera stage directing to executive coaching and corporate consulting, highlighting the relevance of his previous experience in his current role. FYV Consulting focuses on executive coaching and third-party skip level interviews, offering unique processes and services to empower employees and help executives hear their employees.
 
Takeaways
The podcast aims to provide a platform for leaders to share lessons they have learned.
Dr. Reynolds shares his career pivot from opera stage directing to executive coaching and corporate consulting, highlighting the relevance of his previous experience in his current role.
FYV Consulting focuses on executive coaching and third-party skip level interviews, offering unique processes and services to empower employees and help executives hear their employees.
Chapters
 
00:00 Welcome to the Podcast & Exploring Leadership and Voice
01:40  2 different episode types explained.
2:29   Dr. Marc Reynolds' story
03:00 Strange Career Pivot and Relevance
03:35 Working with Large Groups
04:00 Expertise in communication
05:00  Working with Diverse Teams to help efficiency and quality of collaboration
06:10  From opera to business.  
06:51  What does FYV Consulting do?
08:01  Executive Coaching
11:27  Third-Party Skip-Level Interviews - Empowering Employees and Executives
14:58  Other Services  
15:42  Check us out at fyvconsulting.com
 
#MakeWorkWorkBetter #podcast #executivecoaching #corporateconsulting #leadership #voice #workshops #careerpivot #FYVConsulting #skiplevelinterviews #employeeempowerment #communication #conflictresolution #managementtraining #changeleadership #teamefficiencies